Before you arrive

A thoughtful visit starts with what you know.

You see the everyday details we don’t. A little preparation helps us understand your pet’s life at home and make room for the questions that matter to your family.

Your visit essentials

Previous care & records
Have records from another practice? Let us know so your pet’s health history can be part of the conversation.
Medications & everyday routines
Bring the names of current medications and supplements, plus the details of your pet’s food and routine.
Changes, questions & priorities
Note what has changed, when it began, and what you hope to understand. Your observations help guide the visit.
An alert tabby cat beside a carrier in Highland’s patient photography.

Tell us what helps.

If visits feel difficult for your pet, call ahead. We can talk about preparing for your arrival.

Online forms & virtual check-ins

Forms that help us see your pet’s whole story.

A health history is more than a checklist. Highland’s virtual check-ins bring your observations, your pet’s risks, and your questions into the care plan before you step into the exam room.

Health histories & virtual check-ins

Find check-ins for annual care, puppies and kittens, follow-up visits, and specific consultations. Allow about ten minutes for the primary caregiver to share the details.

Find Your Check-In

Client information & consent forms

New-client information, day admission, and procedure consent forms help us prepare. Our team can point you to the forms that apply to your pet’s appointment.

View Online Forms

Care guides to keep close

Find available visit and care guides alongside the forms. For instructions specific to your pet, follow the plan from your Highland team and ask whenever something needs clarification.

Find Care Guides

Need help choosing or completing a form? We’re here to help.

Highland’s online pharmacy

Keep care at home connected to Highland.

Medications, nutrition, and follow-through are part of the same health story. Our online pharmacy page connects you with Highland’s pharmacy and home-delivery resources, with the team available for questions.

A dog keeping close company with a person at a desk in Highland’s photography collection.
Care belongs in everyday life.

The relationship stays at the center.

Medications & refills

Access prescription and veterinarian-recommended products. If you’re unsure about a refill or an existing prescription, contact our team before you run out.

Nutrition & home delivery

Find Highland’s home-delivery diet resources. Ask us which nutrition recommendation belongs in your pet’s individual care plan.

Help with the practical part

If giving a medication is difficult, let us know. Highland can discuss available options, including compounded medications when appropriate.

Payment & financing

Clear information helps you plan for care.

Questions about cost belong in the conversation. We can discuss the recommended care, estimated costs, and available payment resources so you understand the next step.

Understand the recommendation

Talk through the plan before moving forward.

Ask about a treatment estimate during your pet’s visit. For non-routine care, including dental procedures, the exam helps determine what is needed before an estimate can be prepared.

Your questions are part of informed care.

Know the practical details

Payment at your visit. Options to explore.

Payment is due at the time of service. Visit Payment & Financing for current information and third-party financing resources. Financing is subject to the provider’s approval and terms.

Our team can help you find the right information.

Start with clear information. Bring the questions you still have.

Payment & Financing

Good information. A familiar perspective.

Learn about pet health with your team in mind.

Reliable information can make the next conversation more useful. Explore our pet resources, then bring us the questions about what that information means for your own dog or cat.

A little clarity before the next step

Helpful answers for Highland families.

The small logistical questions matter. Here are a few places to begin—and you’re always welcome to ask us directly.

How do I request an appointment?

Use the appointment request page or call (812) 867-6651. Let us know the reason for your visit and any changes you have noticed. A request is not a confirmed appointment; our team will help coordinate the visit.

Request an Appointment
Which forms should I complete?

The forms depend on the visit. Our Online Forms page includes new-client information, virtual check-ins, and admission or consent forms. If you’re unsure which one applies, call the team so we can guide you.

Find Your Forms
How do I access the pharmacy or ask about a refill?

Start with Highland’s Online Pharmacy page for pharmacy and home-delivery resources. For a question about an existing prescription, a refill, or giving a medication, contact our team. We’ll help you understand the appropriate next step.

Online Pharmacy
Can we discuss costs before treatment?

Yes. Ask about a treatment estimate during the visit. An examination is needed to estimate non-routine procedures, including dental care. The Payment & Financing page explains payment information and available financing resources.

Payment & Financing
What if my concern cannot wait?

If you are concerned that your pet needs urgent attention, call rather than relying on an online request. During business hours, Highland can discuss the next step. Outside those hours, contact an emergency veterinary facility; Highland does not provide 24-hour emergency service.

Call (812) 867-6651

The Highland team is here to help

Need a hand with the details? Talk with Highland.

Whether you’re preparing for a first visit or following through on a familiar care plan, you don’t have to sort through the practical questions alone.

Request an Appointment
Call the Highland team(812) 867-6651
Your Evansville family practice6805 Darmstadt Road

Evansville, IN 47710

Clinic hoursMonday–Friday

7:30 a.m.–5:30 p.m. · Weekends closed